Owners access | Hotel information and booking website unofficial
Grand Tien Shan Hotel Almaty, Almaty
118US$
Book on our site
Up to 10% cheaper
than Booking.com
Key details
About the Hotel
Bogenbay Batyr Street 115/105,
Almaty,
Kazakhstan,
050000,
Almaty City
The Grand Tien Shan Hotel offers a luxurious stay with modern facilities and a comprehensive spa center in the picturesque area of Almaty. This 4-star hotel features stylish rooms, dining options, and a well-equipped business center.
Rooms & Amenities
Rooms at the Grand Tien Shan Hotel are designed for comfort and relaxation, featuring elegant furnishings and amenities such as air conditioning, free Wi-Fi, and minibars. The bathrooms offer luxurious fixtures, including corner baths and Jacuzzis. Guests can choose from various room types, including superior and deluxe options.
Dining & Catering
Dining options at the hotel include the Nauryz restaurant, offering a rich exclusive menu, and the lobby café Kezdesu, which serves early breakfasts and light lunches. The hotel also provides catering services for events and can deliver meals to various locations. A well-selected assortment of drinks, including whiskey and cognacs, is available at the Cigara Club.
Leisure & Business
The Grand Tien Shan Hotel features a luxurious spa center, which includes a variety of wellness treatments inspired by traditional cultures. The hotel provides first-class facilities for business events with five conference rooms accommodating up to 200 attendees. Additionally, an ultra-modern gym is available for fitness enthusiasts.
Local Area & Transportation
Guests can enjoy convenient transportation options, including nearby subway stations and bus stops. Prominent landmarks like the Kunaev Museum and Central Park are within walking distance, enhancing the local experience. The Grand Tien Shan Hotel team is committed to providing attentive service to meet guests’ needs.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Baggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Spa & Leisure
Indoor swimming pool
Spa & wellness center
Solarium
Sauna
Turkish bath
Massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Bogenbay Batyr Street 115/105,
Almaty,
Kazakhstan,
050000,
Almaty City
Map view
Bogenbay Batyr Street 115/105,
Almaty,
Kazakhstan,
050000,
Almaty City
City landmarks
Parks
Central Park
1.4
mi
Church
Ascension Cathedral
3000 ft
Zoo
Almaty Zoo
1.5
mi
Museums
Central State Museum of Kazakhstan
1.3
mi
Mosque
Central Mosque Almaty
1.3
mi
Parks
Park the 28 Guardsmen
5000 ft
Park Named After Panfilov's 28 Guardsmen
Glory Memorial
2700 ft
Zenkova St.
Monument to Soldiers-Internationalists
3900 ft
Bogenbay batyra 75
Arvest Art Gallery
2900 ft
Shevchenko
Archeology Museum
3100 ft
Abai Sq.
Monument to Abai Qunanbaiuli
4400 ft
Events
Republic Palace
1.4
mi
Bogenbai Batyra St.
Government House of Kazakh Soviet Socialist Republic
2200 ft
Zhybek-Zholy Street
Arbat Shopping Street
3600 ft
Mall
Arbat
4500 ft
Museums
Museum of the History of Alma-Ata
4100 ft
Museums
Museum of Folk Music Instruments named after Yihlasa
5000 ft
15 km South from Almaty
Mud Dam at Urochishhe Medeu
3000 ft
Astana Square
3600 ft
Abylay khana 55
Altyn-Emel
4500 ft
Shopping Area
Shopping Center Passazh
3200 ft
Stadiums
Almaty Central Stadium
1.6
mi
Parks
Park Named After Panfilov's 28 Guardsmen
5000 ft
Nearby
117 Tulebaeva Street
Kunayev Museum
1700 ft
Tole Bi St.
Office Building of Kazpotrebsoyuz
1400 ft
Tolebaev St 139
Final'naya Stsena Fil'ma "Igla"
1700 ft
Kaldayakov St
Museum of Archeology of the Academy of Science of the Republic of Kazakhstan
1700 ft
Tulebaeva 125
Literary and Memorial Museum Complex
1700 ft
Bogenbai Batyra St.
Monument Bust to Dinmukhamed Kunayev
2000 ft
Restaurants
Nauryz
0 ft
Bogenbay batyra 115
SMUG Smoke BBQ
600 ft
Dostyk Plaza Trade Center
Zhiguli
1300 ft
Tole bi 45
Gosti
1300 ft
Kunayeva St.
RestoBar 6
1600 ft
Tole bi 66
Chef
900 ft
Bogenbai Batyra St.
Pomodoro
1500 ft
Mendikulova Blvd. 98
Kino
1400 ft
Panfilova 108
Butler Tearoom
1400 ft
Panfilova St.
BALU City Cafe and Wine
1400 ft
Panfilova 110
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Friendly staff
Limited breakfast options
Facilities need upgrades
7.8/10
Very good
Rooms
8.2
Location
9.7
Service
8.1
Dining
5.3
Guest reviews
7.8/10
based on 15 reviews
4.5/5
based on 311 reviews
8.4
8.4/10 based on 2280 reviews
#6 of 131 hotels in Almaty based on Tripadvisor
David
United States of America,
September
2024
8.2/10
I had a great stay at this hotel, located right in the heart of Almaty, close to all the major attractions. The rooms were clean and comfortable, and the staff was incredibly friendly. One downside was that the breakfast options were a bit limited. Nevertheless, the location is fantastic, making it a great value for money.
Rooms
9.0
The rooms were clean and comfortable, featuring lovely pictures on the walls and a spacious shower.
Service
9.0
The service was excellent, with a friendly staff that was always ready to help.
Location
10.0
The hotel is situated in a great location, in the center of Almaty, which many locals refer to as 'Gold Square' and nearby the opera house.
Dining
6.0
The dining experience could have been better, as the breakfast options were somewhat limited.
Facilities
7.0
The facilities were good, but there were no standout amenities that wowed me.
Edward
United States of America,
September
2024
7.4/10
The hotel has a great location in the center of Almaty, which made it convenient to explore the city. The rooms are comfortable and quite clean, plus the staff is friendly and helpful. However, I found the dining options to be lacking, particularly during breakfast. Overall, it offers good value for money, but I would have loved a few more amenities.
Rooms
8.0
The rooms were clean and comfortable with beautiful pictures on the walls.
Service
9.0
The service at the reception desk was friendly and efficient.
Location
8.0
Located in the center of Almaty, it was easy to get around, although some areas were a bit far from the pedestrian zone.
Dining
5.0
Dining options were limited; I would not recommend eating at the restaurant.
Facilities
7.0
The hotel had decent facilities, but there could be improvements in overall amenities.
John
United States of America,
September
2024
7.8/10
I had a pleasant stay at this hotel, which is situated in the heart of Almaty, making it super convenient for exploring the city. The rooms were clean and comfortable, and the friendly staff made me feel welcome throughout my visit. On the downside, the breakfast options weren't impressive, and while the facilities were nice, I expected a bit more. Overall, I felt it was a good value for the money, but there's room for improvement.
Rooms
8.0
The rooms were clean and comfortable, featuring lovely pictures on the walls and a cozy double bed.
Service
9.0
The reception staff were friendly and always willing to help, which made my experience even better.
Location
10.0
The hotel is located in a prime area called the 'Gold Square', very close to major attractions in Almaty, and everything in the city center is within walking distance.
Dining
5.0
Breakfast was a bit of a letdown with limited options, though the fresh cheese bread was a highlight.
Facilities
7.0
The hotel had nice facilities, but they could use some updates to be considered luxurious.
Leo
United States of America,
September
2024
8.2/10
I had a wonderful stay at this hotel, which boasts a fantastic location right in the heart of Almaty. The rooms are both clean and comfortable, and I found the staff to be exceptionally friendly and helpful. However, the dining could use some improvement since the breakfast options were somewhat limited. Despite that, I felt I got good value for my money, especially with the amenities on offer.
Rooms
9.0
The rooms were clean and comfortable, featuring lovely pictures on the walls. I enjoyed the modern shower and the cozy double bed.
Service
8.0
The staff at the reception desk were very friendly and accommodating, which made my stay much more pleasant.
Location
10.0
The hotel is located in the center of Almaty, often referred to by locals as the 'Gold Square'. It's super close to everything important in the city, making it very convenient.
Dining
6.0
While the dining area was nice, I found the breakfast options to be a bit lacking.
Facilities
8.0
The hotel had solid facilities and seemed to offer everything I needed for a comfortable stay.
Edward
United States of America,
August
2024
7.8/10
The hotel has a great location right in the center of Almaty, which made it super convenient for exploring the area. The rooms were nice, clean, and comfortable. However, I found the breakfast offerings to be somewhat limited, which was a bit disappointing. Overall, it was a good value for the price I paid.
Rooms
8.0
The rooms were nice and clean, featuring lovely pictures on the walls and a shower. They were comfortable, making for a cozy stay.
Service
9.0
The service at the reception desk was friendly, and they were always willing to help. I didn’t use other services much this time, but the atmosphere was welcoming.
Location
10.0
I loved the location in Almaty City Center, especially being in the area known as 'Gold Square. ' It was in walking distance to the metro station, making transportation really easy.
Dining
5.0
The dining experience was decent, but I felt that breakfast could use more variety. Just having Vienna Beef hot dogs available didn’t quite cut it in terms of options.
Facilities
7.0
The hotel had decent facilities, but nothing stood out as exceptional during my stay. A little more variety might make it better.
Nate
United States of America,
July
2024
7.8/10
I had a great stay at this hotel located in the historic city center of Almaty. The rooms were clean and cozy, making my nights restful. The friendly staff made a real difference in my experience. On the downside, breakfast selection was a little limited, which was disappointing. Overall, it's a fabulous place for exploring the city with its great location, even though the dining options could be better.
Rooms
9.0
The rooms were clean and comfortable, featuring lovely pictures on the walls and a cozy double bed.
Service
8.0
The staff at the reception desk were very friendly and provided helpful assistance throughout my stay.
Location
10.0
The hotel is in the area known as 'Gold Square', right in the heart of the city, very close to major attractions.
Dining
5.0
The breakfast options were limited, which was a bit disappointing given the otherwise great experience.
Facilities
7.0
Facilities were decent, but nothing overly luxurious or noteworthy.
Ronald
United States of America,
July
2024
7.8/10
I had a pleasant stay at this hotel, which is conveniently located right in the city center of Almaty. The rooms were clean and comfortable, making it easy to relax after a day of exploring. The staff was friendly and helpful, though the service could have been a bit quicker. I appreciated the proximity to main sights, but it was a little noisy at times due to the central location. Overall, I felt it offered good value for money.
Rooms
8.0
The rooms were clean and comfortable, providing a nice retreat after a long day.
Service
7.0
The staff was friendly, but I found the service wasn't always as prompt as I would have liked.
Location
9.0
The hotel is right in the center of Almaty, close to the old city center and main sights.
Dining
Facilities
7.0
The hotel had decent facilities, but nothing particularly stood out as exceptional.
Andy
United States of America,
June
2024
8.0/10
I had a solid stay at this hotel which is conveniently located in the center of Almaty, making it easy to explore the main sights. The rooms were clean and cozy, though I felt the service could have been a bit more attentive. The dining options were quite nice, but I wish there were more variety at breakfast. Overall, it was a good deal for the price, but there’s room for improvement in a few areas.
Rooms
8.0
The rooms were clean and cozy, with lovely pictures on the walls.
Service
7.0
The service was okay, but I expected a bit more attentiveness from the staff.
Location
10.0
This hotel is in a fantastic location right in the city center, close to all the main attractions.
Dining
7.0
The dining experience was nice, but I would have loved to see more options for breakfast.
Facilities
8.0
The facilities were well-kept, contributing to a pleasant stay.
Ron
United States of America,
June
2024
7.8/10
I stayed at this hotel in the heart of Almaty, and I must say the location is fantastic, right next to the opera house and in a vibrant area. The rooms were clean and had charming decor, though they felt a bit compact. The staff was welcoming and helpful. However, the dining options left something to be desired, especially in the breakfast department. For the price, it’s a solid choice but not without a few minor drawbacks.
Rooms
8.0
The rooms were clean and had lovely pictures on the walls, although they felt a bit smaller than I expected.
Service
9.0
The staff was friendly and always willing to assist with any inquiries.
Location
10.0
The location is ideal, right in the center of Almaty, especially close to the opera house and a metro station.
Dining
5.0
Breakfast options were quite limited, which was disappointing considering the overall quality of the hotel.
Facilities
7.0
The facilities were okay, but I didn't explore much beyond the basics.
Arthur
United States of America,
June
2024
7.2/10
The hotel is located in the heart of Almaty, which I found to be a real plus, especially since it’s close to some historic sights. My room was clean and decorated with lovely pictures, making it quite comfortable. The service was friendly, but I felt the dining options could use improvement. Overall, for the price, it offers good value but there are a few areas to enhance.
Rooms
8.0
The room was clean with lovely pictures on the walls, making it comfortable.
Service
7.0
The staff were friendly and helpful during my stay.
Location
9.0
The hotel is right in the center of the city, conveniently located near the old city center.
Dining
5.0
While the service was nice, the breakfast options were somewhat limited.
Facilities
7.0
The hotel had decent facilities, though nothing particularly luxurious stood out.
John
United States of America,
June
2024
8.4/10
I had a great stay at this hotel primarily due to its fantastic location in the heart of Almaty, where everything was easily accessible. The rooms were clean and came with lovely wall pictures, which added a nice touch. The staff was friendly and helpful during my stay. However, the service could have been a little faster, and Wi-Fi wasn’t included in the price, which was a slight downside.
Rooms
8.0
The rooms were clean, comfortable, and featured lovely pictures on the walls. The showers were nice, adding to the overall experience.
Service
7.0
The staff at the reception desk were friendly and accommodating, but the service could be improved in terms of timeliness.
Location
10.0
The location is fantastic, right in the center of Almaty and close to the old city center as well as many major attractions.
Dining
Facilities
Arthur
United States of America,
May
2024
7.4/10
I had a wonderful stay at this hotel, with its friendly staff and great location in the heart of Almaty. The rooms were clean and had lovely decor. However, I found the dining experience to be lacking in variety, and the service could have been a bit quicker. Overall, it was good value for money given the amenities and location.
Rooms
8.0
The rooms were clean, comfortable, and featured lovely pictures on the walls.
Service
7.0
Service was decent, but I noticed it could have been a bit quicker at times.
Location
9.0
The location is fantastic, right in the center of Almaty and close to the pedestrian area and many eateries.
Dining
5.0
While the breakfast had some tasty hash browns, I wished there were more options available.
Facilities
8.0
The hotel provided convenient amenities, including Wi-Fi and laundry services.
David
United States of America,
April
2024
7.8/10
This hotel boasts a fantastic location in the heart of Almaty, making it easy to explore major attractions. The rooms are tidy and provide a comfortable stay, while the staff is incredibly friendly and helpful. On the downside, the breakfast options leave a bit to be desired, and some facilities could use an upgrade. Overall, it offers great value for money for a convenient and pleasant stay.
Rooms
8.0
The rooms were clean and comfortable, decorated with lovely pictures on the walls.
Service
9.0
The service was excellent; the staff at the reception were friendly, and the room service was prompt.
Location
10.0
The hotel is located in the center of Almaty, very close to major attractions and historic sights.
Dining
5.0
The breakfast was not very diverse, with limited options available.
Facilities
7.0
The facilities were decent, but some areas could be improved for a more luxurious feel.
Great location
Limited breakfast options
Sam
United States of America,
April
2024
7.8/10
I had a pleasant stay at this hotel, enjoyed the clean and comfortable rooms with lovely decor. The location is fantastic, right in the heart of Almaty, making it easy to explore. The service was friendly, but I found the dining options, especially breakfast, a bit lacking. Overall, it offers great value for money, though the dining could use improvement.
Rooms
9.0
The rooms were clean and comfortable, featuring lovely pictures on the walls and a cozy double bed.
Service
8.0
The staff at the reception desk were friendly and helpful throughout my stay.
Location
10.0
The hotel is in the center of Almaty, in an area locals refer to as 'Gold Square', which is extremely convenient for getting around.
Dining
5.0
The dining experience was a little disappointing as I didn't find the restaurant appealing and the breakfast options were limited.
Facilities
7.0
While the hotel offered some nice amenities, I felt that more facilities could have been available to enhance the stay.
Susan
United States of America,
March
2024
7.4/10
I had a great stay at this hotel in Almaty. The location is fantastic, right in the heart of the city, making it easy to explore historical sites. The rooms were clean and nicely decorated, but I wish they were a bit more spacious. The staff was friendly and helpful, adding to the overall positive experience. However, the limited breakfast options were a slight letdown.
Rooms
7.0
The rooms were clean, with lovely pictures on the walls and a comfortable double bed. However, I found them to be a bit small.
Service
9.0
The reception staff were very friendly and accommodating. I also appreciated the room service and the help with booking tours.
Location
10.0
The hotel is conveniently located in the center of Almaty, very close to the old city center and historic sights.
Dining
5.0
I found the dining experience to be lacking since the breakfast options were quite limited.
Facilities
6.0
The hotel offered some nice amenities overall, though it could benefit from a small gym or pool.